Immediate crisis and suicidal feelings
If you need immediate medical help or are worried you might harm yourself or someone else, please dial 999 or go to the nearest Accident and Emergency department.
The SamaritansAvailable 24/7 every day of the year to provide non-judgemental emotional support and the opportunity to talk to a trained listener about your worries, distress, or suicidal thoughts.
- Phone 116 123 (Freephone) or email firstname.lastname@example.org
- More information about how the Samaritans can help and what they offer: http://www.samaritans.org/how-we-can-help-you
- Links to sources of further information, advice or support on a wide range of issues impacting on mental health – including alcohol, drugs, debt, relationships, eating disorders and housing: http://www.samaritans.org/how-we-can-help-you/how-our-service-helps/other-sources-help
Advice for individuals
SanelineProvides out-of-hours emotional support and information to anyone affected by mental illness including family members and friends.
- Phone 0300 304 7000 (from 6pm to 11pm daily) for confidential telephone support. More information about Saneline and what they offer, including an online forum: http://www.sane.org.uk/what_we_do/support/
MindMind provides an extensive range of advice, information and practical resources.
- Phone the Mind Infoline on 0300 123 3393 (9am to 6pm Monday to Friday) of the Mind Legal Line on 0300 466 6463 (11am to 2pm Monday to Friday)
- Text the Infoline on 86463 or email email@example.com
CALM (The Campaign against living miserably)CALM (The Campaign against living miserably) is provided for men, by men, offering telephone support, advice and signposting, and an online forum.
- Phone 0800 58 58 58 from London, or 0808 802 58 58 from elsewhere in the UK – open 5pm to midnight every day of the year (calls are free and don’t show on itemised bills) https://www.thecalmzone.net/help/get-help/
GamCareGamCare operates the National Gambling HelpLine, providing information, advice and support for problem gamblers as well as their family and friends affected by the issue.
- Freephone: 0808 8020 133- advisers are available seven days a week from 8am–Midnight
- Via web-chat at: www.gamcare.org.uk
Have I Got a ProblemFree resource for mental health and addiction issues with free diagnostic tools, over 1,000 documents to browse and 1,5000 videos to view : http://www.haveigotaproblem.com/
Bank Workers CharityBank Workers Charity provides a wide range of help and support to people working for a UK bank (now or in the past) and their families. They provide resources on mental health, work-life balance, workplace issues and others which impact on health such as debt management, relationships, and domestic abuse.
- Phone 0800 0234 834 (9am to 5pm, Monday to Friday)
- Visit website and complete brief online form requesting an email or phone response http://www.bwcharity.org.uk/about-us/contact-form
- Access BWC’s online mental health resources http://www.bwcharity.org.uk/health-wellbeing/mental-health
- Find out what else is available online or by requesting additional help http://www.bwcharity.org.uk/our-services
Chartered Accountants Benevolent Association (CABC)Chartered Accountants Benevolent Association (CABC) supports past or present members of the Institute of Chartered Accountants in England and Wales, their carers and close families. It provides information and support on a range of issues, including emotional support, debt, legal and relationship advice. They provide counselling for a range of problems, including redundancy or bereavement, and offer a befriending service for people aged 55 and over.
- Call the Helpline on 0800 107 6163 for free counselling and legal advice 24 hours a day
- Phone the Information line (office hours) on 01788 555 366 or email firstname.lastname@example.org
- Access CABA’s online mental health resources on anxiety, depression, panic attacks, stress and related topics https://www.caba.org.uk/help-and-guides?field_subject_tid=28
- Visit the website to find out what else is available https://www.caba.org.uk/how-we-help
LawcareLawcare provides advice and support to practicing lawyers, covering a range of problems which may impact on professional performance or family life. Their support includes access to a network of trained volunteers, themselves lawyers so likely to understand the specific pressures facing the profession.
- Call the free helpline on 0800 279 6888 to speak to a former lawyer trained in telephone counselling (9 am to 7:30pm weekdays, 10 to 4 weekends and bank holidays)
- Visit the website to access advice and information on depression, anxiety, alcohol, drugs, gambling, eating disorders and gambling, and for links to sources of additional support http://www.lawcare.org.uk/get-help/
What should I tell my employer/disclosureFor staff considering how much to disclose about mental health issues to managers or colleagues, this link provides a practical tool to help guide individual decisions, including a pros and cons tool and a conversation guide
EmployAbility: Students and graduatesEmployAbility work with disabled university students and graduates, including students experiencing mental ill health, to ease the transition from education into employment. The team can offer you free support, advice and guidance throughout the entire recruitment process and beyond, including advice on sensitive issues such as disclosure of a disability.
- Call +44 (0)7852 764 684. http://www.employ-ability.org.uk
Help with a specific mental health condition/experience
AnxietyAnxiety UK provides relief and support for people with all forms of anxiety disorders. Their website and supported publications are also a useful source of information on the many forms of anxiety disorder. They also offer training services primarily for mental health professionals, service users and carers.
- Helpline: 08444 775 774 http://www.anxietyuk.org.uk
BereavementCruse offers help and support to anyone experiencing bereavement, including free counselling, advice and publications. Services can vary from region to region. Cruse also offers regular workshops for managers and employees working with those experiencing bereavement.
- Support and information line: 0800 02 888 40 http://www.childbereavementuk.org/
Eating disordersBeat provide a range of services to support people with eating disorders, including helplines, online support and local self-help groups. While they do not offer services specifically for employers, they may be a useful organisation to refer a colleague to.
Obsessive Compulsive DisorderOCD Action provides support and information for those with OCD and related disorders. While they do not offer services specifically for employers, their website is a good source of information and resources.
Rehab RecoveryRehab Recovery is a free information service to help people who suffer from drug and alcohol addiction, and who may need alcohol rehab assistance.
- 24 Hour Helpline: 0800 088 66 86
- Further information: http://www.rehab-recovery.co.uk/how-we-work/
The organisations below provide useful information for those considering counselling, with online directories that can be used to locate a professional counsellor, who will usually charge for their services.
BACP (British Association for Counselling and Psychotherapy)BACP is a membership organisation that sets standards and provides information about therapeutic practice. http://www.itsgoodtotalk.org.uk
Counselling DirectoryDatabase of UK counselling services, searchable by different forms of mental ill-health.
Advice and support on discrimination and human rights
Equality and Human rights commissionIf you need expert information, advice and support on discrimination and human rights issues and the applicable law, especially if you need more help than advice agencies and other local organisations can provide, please contact the Equality Advisory and Support Service (EASS). Please note: EASS is completely independent of the Commission.
- Phone: 0808 800 0082 Textphone: 0808 800 0084 Website: http://www.equalityadvisoryservice.com Opening hours: 09:00 to 20:00 Monday to Friday 10:00 to 14:00 Saturday Closed on Sundays and Bank Holidays
- You can call an Acas helpline adviser on 0300 123 1100 (8am-8pm Monday to Friday and 9am-1pm Saturday http://www.acas.org.uk
Organisations with services for employers
Time to ChangeTime to Change works specifically to end discrimination against those with mental health conditions. The Time to Change pledge allows you to publicly demonstrate your organisation’s commitment to tackling stigma and discrimination around mental ill-health.
RethinkRethink are a large, national voluntary sector provider of mental health services, offering advice and helplines that vary from region to region. The Rethink website is the best source of information for services and groups in your area.
Mental Health First Aid EnglandMental Health First Aid offer an educational course which teaches people how to identify, understand and help a person who may be developing a mental health issue. Mental Health First Aid teaches you how to recognise those crucial warning signs of mental ill health. They also offer in-house training directly to large organisations through MHFA Workplace and consultancy to suit individual customer’s needs.
Mental Health FoundationMental Health Foundation provides practical information and advice on a wide range of mental health issues, both for those experiencing mental ill-health and those working or living with people who are.
- Mental Health Foundation: 020 7803 1101 Mental Health Foundation Scotland: 0141 572 0125 http://www.mentalhealth.org.uk
Mindful EmployerDeveloped, led and supported by employers, the MINDFUL EMPLOYER® initiative is aimed at increasing awareness of mental health at work and providing support for businesses in recruiting and retaining staff. MINDFUL EMPLOYER® is open to any employer in the UK, whether small, medium or large, private, public or voluntary sector.
Business HealthyBusiness Healthy is member organisation City of London's initiative and the provider page on their website has many links which may be useful (membership is open to both businesses and individuals):