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Thriving at Work Guide


A Guide to creating mentally healthy workplaces


The CMHA Thriving at Work Guide is a framework of standards for organisations to adopt in developing their wellbeing strategies, based on existing good practice in business. The Guide is based on the Stevenson/Farmer ‘Thriving at Work review of mental health and employers’ which was published in October 2017, following an independent review into how employers can better support the mental health of all people currently in employment. 

The CMHA Thriving at Work Guide has been created collaboratively with our members, for our members. It sets out suggested interventions and practices to achieve the standards.


Download the Thriving at Work Guide


The Standards

Core Standard 1:  Produce, implement and communicate a mental health at work plan that promotes good mental health of all employees and outlines the support available for those who may need it.

Core Standard 2:  Develop mental health awareness among employees by making information, tools and support accessible.

Core Standard 3:  Encourage open conversations about mental health and the support available when employees are struggling, during the recruitment process and at regular intervals throughout employment, offer appropriate workplace adjustments to employees who require them.

Core Standard 4:  Provide employees with good working conditions and ensure they have a healthy work life balance and opportunities for development.

Core Standard 5:  Promote effective people management to ensure all employees have a regular conversation about their health and well-being with their line manager, supervisor or organisational leader and train and support line managers and supervisors in effective management practices.

Core Standard 6:  Routinely monitor employee mental health and wellbeing by understanding available data, talking to employees, and understanding risk factors.

Enhanced Standard 1:  Increase transparency and accountability through internal and external reporting, to include a leadership commitment and outline of the organisation’s approach to mental health.

Enhanced Standard 2:  Demonstrate accountability by nominating a health and wellbeing lead at Board or Senior Leadership level, with clear reporting duties and responsibilities.

Enhanced Standard 3:  Improve the disclosure process to encourage openness during recruitment and throughout, ensuring employees are aware of why the information is needed and make sure the right support is in place to facilitate a good employer response following disclosure.

Enhanced Standard 4:  Ensure provision of tailored in-house mental health support and signposting to clinical help, including digital support, employer-purchased Occupational Health or Employee Assistance Programmes, or NHS services, amongst other sources of support.

We conduct an annual bench-marking assessment with our members against the standards. Non-members can also purchase the assessment on an individual basis.